Operations5 min read
The Hidden Cost of Specimen Redraws
Understanding the true financial and operational impact of specimen redraws on diagnostic laboratory networks.
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Executive Insights
Articles, resources, and downloadable materials to help diagnostic leaders make informed decisions about workforce development.
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Latest Insights
Strategy7 min read
Why Phlebotomy Training Is a Strategic Investment
How investing in workforce training delivers measurable returns in specimen quality, efficiency, and patient satisfaction.
Read ArticlePatient Care4 min read
Improving Patient Experience in Blood Collection
Practical strategies for transforming the blood collection experience into a positive touchpoint for patients.
Read ArticleWorkforce6 min read
Workforce Challenges in Diagnostic Laboratories
Examining the critical staffing and skills challenges facing diagnostic laboratories and how to address them.
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Downloadable Materials
PDF
Training Program Overview
A comprehensive look at our phlebotomy workforce training methodology and program structure.
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Clinical Collection Best Practices Guide
Evidence-based best practices for specimen collection across diverse clinical settings.
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Workforce Development Strategies
Strategic frameworks for building and maintaining high-performing phlebotomy teams.
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